Terms of service

 

1. Overview

This website is operated under the trading name fearofgodr.shop.

Throughout these Terms of Service, the terms “we”, “us”, “our” and “fearofgodr.shop” refer to the operator of fearofgodr.shop. The terms “you”, “your” and “customer” refer to any person who visits the website, creates an account, submits information or purchases products through the website.

fearofgodr.shop provides this website, including all information, features, tools, products and services available through it, subject to your acceptance of these Terms of Service and the policies referred to in them.

By visiting fearofgodr.shop, creating an account, placing an order or otherwise using the website, you agree to be bound by these Terms of Service.

If you do not agree to these Terms of Service, you must not use the website or place an order.

Our contact email is:

info@fearofgodr.shop

2. Related Policies

These Terms of Service should be read together with the following policies published on fearofgodr.shop:

• Privacy Policy;

• Return and Refund Policy;

• Shipping Policy;

• Legal Notice; and

• any product-specific terms displayed before checkout.

Those policies form part of the agreement between you and fearofgodr.shop where they apply to your use of the website or purchase.

If there is a conflict between these Terms and a product-specific term clearly disclosed before an order is placed, the product-specific term will apply to that product, except where doing so would reduce a mandatory consumer right.

3. Eligibility and Legal Capacity

You may place an order only if you are legally capable of entering into a binding contract.

By placing an order, you confirm that:

• you are at least 18 years old or otherwise have legal capacity to contract;

• the information you provide is accurate and complete;

• you are authorised to use the selected payment method;

• you are purchasing for lawful purposes; and

• you will comply with these Terms and applicable law.

We may refuse or cancel an order where we reasonably believe that the customer does not have legal capacity, has provided false information or is using the website unlawfully.

4. Personal and Consumer Purchases

The website is primarily intended for purchases by individual consumers.

You must not purchase products for unauthorised resale, fraudulent redistribution or any unlawful commercial activity.

We may limit quantities, refuse unusually large orders or cancel multiple orders that reasonably appear to have been placed for unauthorised resale, fraud, market manipulation or circumvention of purchase limits.

Nothing in this section prevents a legitimate business customer from contacting us about a proposed commercial purchase.

5. Website Information

We take reasonable care to ensure that information published on fearofgodr.shop is accurate.

However, website content may occasionally contain:

• typographical errors;

• incorrect prices;

• inaccurate availability information;

• incomplete product descriptions;

• technical errors; or

• outdated promotional information.

We may correct errors and update information when reasonably necessary.

Where an error affects an order that has already been submitted, we will contact the customer and provide an appropriate option, which may include confirming the corrected information or cancelling the affected order for a full refund.

6. Product Descriptions and Images

We make reasonable efforts to describe and display products accurately.

Product images are provided for illustrative purposes. The actual appearance of a product may vary slightly because of:

• lighting conditions;

• photography;

• screen settings;

• device displays;

• manufacturing variations;

• packaging updates; or

• differences in colour reproduction.

Measurements, dimensions and weights may be approximate unless expressly stated otherwise.

Minor variations that do not materially affect a product’s identity, quality or intended use will not necessarily constitute a defect.

Nothing in this section limits your rights where goods are faulty, not of satisfactory quality, not fit for their stated purpose or not as described.

7. Product Availability

All products are subject to availability.

Adding a product to a shopping basket does not reserve it. A product may become unavailable before checkout or before the order is accepted.

We may:

• limit the number of products available to one customer;

• discontinue a product;

• withdraw a product from sale;

• restrict sales to particular locations; or

• cancel an order where stock is unavailable.

If we cannot supply a product for which payment has already been collected, we will cancel the affected product or order and issue a refund to the original payment method.

8. Prices

Prices are displayed in the currency shown on the website or during checkout.

The price payable is the price displayed at checkout when the order is submitted, subject to correction of an obvious pricing or technical error.

Prices include taxes that we are legally required to collect where applicable. Any other charge payable by the customer will be disclosed before the order is submitted.

We may change product prices at any time before an order is placed. A price change will not normally affect an order that has already been accepted.

9. Obvious Pricing Errors

If a product is listed at an obviously incorrect price because of a technical, administrative or typographical error, we are not required to supply the product at that incorrect price where a reasonable customer would have recognised the mistake.

Where this occurs, we may:

• contact you to request confirmation at the correct price; or

• cancel the affected order and issue a full refund.

We will not increase an agreed price after accepting an order unless the change is expressly agreed by you or legally required.

10. Placing an Order

To place an order, you must complete the checkout process and provide the requested information.

Before submitting the order, you are responsible for checking:

• the products selected;

• quantities;

• sizes, colours or variants;

• delivery address;

• billing information;

• contact details;

• total price; and

• payment method.

By selecting the final payment or order button, you submit an offer to purchase the products in your basket under these Terms.

11. Order Acknowledgement and Contract Formation

After an order is submitted, we may send an automated acknowledgement confirming that we have received it.

An automated acknowledgement does not necessarily mean that the order has been accepted.

A binding sales contract is formed when we expressly accept the order, normally by sending a dispatch confirmation or another communication confirming acceptance.

Each dispatch confirmation may create a separate contract for the products identified in that confirmation.

We may refuse an order before acceptance for a legitimate reason, including:

• product unavailability;

• inability to verify payment;

• suspected fraud;

• an obvious pricing error;

• delivery restrictions;

• incorrect customer information;

• breach of these Terms;

• legal or regulatory restrictions; or

• inability to fulfil the order safely.

If we refuse an order after payment has been authorised or collected, the relevant amount will be released or refunded.

12. Payment

Available payment methods are displayed during checkout.

By submitting payment information, you confirm that:

• the payment information is accurate;

• you are authorised to use the payment method;

• sufficient funds or credit are available; and

• the payment may be processed for the total order amount.

Payment processing may be carried out by third-party payment providers. Their services may be subject to separate terms and privacy practices.

We do not guarantee that every payment method will always be available.

We may delay acceptance or dispatch while payment verification, security screening or fraud-prevention checks are completed.

13. Payment Authorisation and Failed Payments

An order may not be processed where payment is:

• declined;

• reversed;

• disputed;

• incomplete;

• unauthorised;

• identified as potentially fraudulent; or

• rejected by the payment provider.

You remain responsible for ensuring that the payment method and billing information are valid.

We will not charge an additional fee merely because you use a particular consumer payment method where such a fee is prohibited by law.

14. Promotions and Discount Codes

Promotional offers and discount codes are subject to the conditions communicated with the promotion.

Unless expressly stated otherwise:

• only one discount code may be used per order;

• discount codes cannot be exchanged for cash;

• codes must be entered before checkout is completed;

• expired codes will not be accepted;

• discounts do not apply retrospectively;

• promotions may be limited to selected products or customers; and

• promotional products remain subject to availability.

We may refuse or cancel the use of a promotion where it has been obtained or used through fraud, technical manipulation, duplication, unauthorised publication or breach of the stated promotion conditions.

Any restriction will be applied fairly and will not affect a contract already accepted unless there has been fraud or an obvious error.

15. Shipping Charges

fearofgodr.shop provides free standard shipping on all accepted orders.

No minimum order value is required for free standard shipping.

Any optional premium delivery service, if offered, will be clearly identified and priced during checkout before the order is submitted.

16. Delivery Time

The estimated standard delivery timeframe is:

15–20 calendar days from the date the order is confirmed.

This estimate includes normal order processing and transit time.

Delivery times are estimates unless we expressly agree in writing that delivery by a particular date is guaranteed.

Further information about delivery, tracking, delayed parcels and delivery addresses is provided in our Shipping Policy.

17. Delivery Delays

We will take reasonable steps to deliver within the agreed or stated period.

Delivery may be delayed by circumstances outside our reasonable control, including:

• severe weather;

• natural disasters;

• carrier disruption;

• customs inspections;

• public holidays;

• strikes;

• public emergencies;

• inaccurate delivery information;

• failed delivery attempts; or

• transport network congestion.

Where a significant delay occurs, your remedies will be determined by applicable consumer law and our Shipping Policy.

Nothing in these Terms removes your right to cancel or seek another remedy where goods are not delivered within an agreed essential period or within an additional reasonable period required by law.

18. Delivery Address

You must provide a complete and accurate delivery address.

Please contact info@fearofgodr.shop immediately if an address needs to be corrected.

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

We are not responsible for delays caused solely by inaccurate or incomplete information supplied by the customer, although we will take reasonable steps to assist in resolving the delivery issue.

19. Risk and Ownership

Risk of accidental loss or damage passes to you when the goods come into your physical possession or the physical possession of a person identified by you to receive them.

If you independently appoint a carrier that was not offered by us, risk may pass when the goods are delivered to that carrier, as permitted by law.

Legal ownership of the goods passes to you when:

• full payment has been received; and

• the goods have been delivered,

unless applicable law requires otherwise.

20. Right to Cancel Online Purchases

Where you are purchasing as a consumer and no statutory exception applies, you normally have the right to cancel an online purchase without giving a reason.

The cancellation period normally expires 14 days after the day on which you, or a person identified by you, takes physical possession of the goods.

For an order delivered in multiple parcels on different days, the cancellation period normally begins on the day after the final parcel or item is received.

To exercise the right to cancel, you must send a clear statement of your decision to:

info@fearofgodr.shop

Your message should include:

• your full name;

• order number;

• the products being cancelled;

• delivery address;

• date the order was placed;

• date the products were received; and

• a clear statement that you are cancelling the contract.

It is sufficient to send the cancellation notice before the cancellation period expires.

21. Cancellation Exceptions

The statutory right to cancel may not apply to certain products where an exception under applicable law applies.

Examples may include:

• goods made to the customer’s specifications;

• clearly personalised goods;

• goods liable to deteriorate or expire rapidly;

• sealed goods that are not suitable for return for health protection or hygiene reasons after being unsealed;

• sealed audio, video or software products after being unsealed; and

• goods inseparably mixed with other items after delivery.

An exception will be applied only where the product and circumstances fall within the applicable legal requirements.

This section does not remove your rights where a product is faulty, damaged, misdescribed or otherwise does not conform to the contract.

22. Returning Cancelled Products

After notifying us of cancellation, you must normally return the relevant products within 14 days.

Products should be returned:

• with reasonable care;

• securely packaged;

• with all components and accessories; and

• using the return instructions provided by customer service.

You may inspect products to the same extent reasonably permitted in a physical shop.

You may be responsible for a reduction in value caused by handling beyond what is necessary to establish the product’s nature, characteristics and functioning.

Do not return products to an address appearing on the original parcel unless customer service confirms that it is the correct return address.

Contact info@fearofgodr.shop before sending a return.

23. Return Shipping Costs

For a change-of-mind cancellation, you will normally be responsible for the direct cost of returning the products, provided that this responsibility was properly disclosed to you.

Where products are faulty, damaged, incorrect or not as described, fearofgodr.shop will bear reasonable return costs where required by law.

We may provide a return label or other return instructions depending on the circumstances.

Unauthorised express, premium or unusually expensive return methods may not be reimbursed where a reasonable lower-cost method was available.

24. Refunds Following Cancellation

Where you validly cancel an eligible order, we will refund payments received for the cancelled products.

Because standard delivery is free, there is normally no standard outbound delivery charge to refund.

A refund may be withheld until:

• the returned products are received; or

• you provide evidence that the products have been sent back,

whichever occurs first, where permitted by law.

Refunds will normally be issued within 14 days after the relevant refund condition is satisfied.

Refunds will be made using the original payment method unless another method is expressly agreed. You will not be charged a fee solely for receiving an approved refund.

25. Faulty, Damaged or Misdescribed Products

Products supplied by fearofgodr.shop must meet the standards required by applicable UK consumer law.

Among other requirements, products must be:

• of satisfactory quality;

• fit for any purpose made known and accepted;

• as described;

• matched to any approved sample or model where applicable; and

• supplied with the right to sell them.

If a product is faulty, damaged, unsafe, misdescribed or otherwise does not conform to the contract, you may be entitled to a legal remedy.

Depending on the circumstances and applicable law, remedies may include:

• rejection and refund;

• repair;

• replacement;

• price reduction; or

• a final right to reject.

These rights are separate from the 14-day change-of-mind cancellation right.

To report a problem, contact info@fearofgodr.shop and provide your order number, a description of the issue and relevant photographs where reasonably possible.

26. Incorrect or Missing Products

You should inspect your order as soon as reasonably possible after delivery.

If a product is missing or incorrect, contact:

info@fearofgodr.shop

Please include:

• your order number;

• the product received;

• the product expected;

• photographs of the parcel and shipping label; and

• any other relevant information.

We will investigate and provide an appropriate remedy where the order has been fulfilled incorrectly.

27. Returns and Refund Policy

Detailed return procedures are provided in the Return and Refund Policy published on fearofgodr.shop.

The Return and Refund Policy forms part of these Terms but does not replace or restrict mandatory consumer rights.

Where the Return and Refund Policy provides a more favourable remedy than the minimum required by law, the more favourable published policy will apply, subject to its stated conditions.

28. Customer Accounts

Where account registration is available, you are responsible for:

• providing accurate information;

• maintaining the confidentiality of login credentials;

• restricting access to your device and account;

• promptly updating outdated information; and

• notifying us about suspected unauthorised access.

You must not share an account for fraudulent purposes or impersonate another person.

We may suspend or close an account where reasonably necessary to protect customers, prevent fraud, comply with law or respond to a serious breach of these Terms.

Account closure does not remove rights or obligations relating to an existing order.

29. Reviews and Customer Content

Where the website permits reviews, comments, photographs or other customer content, you confirm that your submission:

• reflects your genuine experience or opinion;

• is accurate to the best of your knowledge;

• does not impersonate another person;

• does not contain unlawful or abusive material;

• does not infringe intellectual property or privacy rights;

• does not include malicious code; and

• is not a fake or misleading review.

You must disclose any payment, free product, discount, employment relationship or other material incentive connected with a review where disclosure is required.

We may moderate or remove content where we reasonably believe it is unlawful, fraudulent, irrelevant, abusive, misleading or in breach of these Terms.

We will not remove a genuine negative review merely because it is unfavourable.

30. Acceptable Use

You must not use fearofgodr.shop:

• for unlawful or fraudulent activity;

• to use stolen payment information;

• to submit false personal or delivery information;

• to interfere with website security;

• to transmit malware or harmful code;

• to gain unauthorised access to systems or accounts;

• to scrape or systematically extract website data;

• to disrupt the website’s operation;

• to infringe intellectual property rights;

• to harass other persons; or

• to place orders with no genuine intention to pay for or receive them.

We may restrict access, cancel affected transactions or report suspected unlawful activity where reasonably necessary.

31. Intellectual Property

Unless otherwise stated, original website content created for fearofgodr.shop, including its layout, written content, graphics and original design elements, is owned by or lawfully licensed to the website operator.

You may use the website for personal, non-commercial shopping purposes.

You must not, without prior permission:

• reproduce substantial website content;

• copy or imitate the website design;

• republish content commercially;

• remove ownership notices;

• create misleading copies of the website;

• use content to operate a competing storefront; or

• systematically extract product or customer data.

Third-party names, logos, designs, images and trademarks remain the property of their respective owners. Their appearance does not establish ownership by or affiliation with fearofgodr.shop unless expressly stated.

32. Third-Party Tools and Services

The website may use third-party services for:

• ecommerce hosting;

• payment processing;

• fraud prevention;

• analytics;

• communications;

• fulfilment;

• shipping; and

• customer support.

These services may be governed by their own terms and privacy policies.

We are responsible for our obligations to customers and cannot avoid those obligations merely because a third-party provider is involved.

However, we are not responsible for a customer’s independent use of an unrelated third-party service outside the checkout or order process.

33. Shopify Platform

fearofgodr.shop may be hosted or supported using Shopify technology.

Shopify provides ecommerce infrastructure but does not automatically become the seller of products purchased from fearofgodr.shop.

The sales contract is between the customer and the operator of fearofgodr.shop unless checkout expressly states otherwise.

Questions about orders, products, deliveries, cancellations or refunds should be sent to:

info@fearofgodr.shop

34. External Links

The website may contain links to third-party websites.

External links are provided for convenience and do not necessarily constitute endorsement.

We do not control independent third-party websites and are not responsible for their content, availability, security or privacy practices.

You should review the terms and policies of an external website before providing personal information or entering into a transaction with it.

35. Website Availability

We aim to keep the website available and secure but cannot guarantee uninterrupted access.

We may suspend or restrict the website where reasonably necessary for:

• maintenance;

• security;

• technical repairs;

• legal compliance;

• service upgrades; or

• circumstances outside our reasonable control.

Website interruptions will not affect rights relating to an order already accepted.

36. Disclaimer

The website is provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, completely error-free or compatible with every device or browser.

General website information is not legal, medical, financial or other professional advice.

Nothing in this section excludes obligations concerning the quality, description, fitness, delivery or supply of products purchased through fearofgodr.shop.

37. Liability

Nothing in these Terms excludes or limits liability for:

• death or personal injury caused by negligence;

• fraud or fraudulent misrepresentation;

• breach of mandatory consumer rights;

• defective products where liability cannot legally be excluded; or

• any other liability that cannot lawfully be excluded or limited.

If you are a consumer, we are responsible for losses that are a foreseeable result of our breach of contract or failure to use reasonable care and skill.

A loss is foreseeable where it was an obvious consequence or was contemplated by both parties when the contract was formed.

We are not responsible for losses caused solely by:

• information that you supplied incorrectly;

• unauthorised use of your account that you failed to report;

• your failure to follow reasonable product instructions; or

• events outside our reasonable control,

except where responsibility cannot legally be excluded.

The website and products are intended primarily for personal consumer use. Subject to applicable law, we are not responsible for purely commercial losses arising from unauthorised business or resale use, including loss of profit, business, revenue or opportunity.

38. Events Outside Reasonable Control

Neither party will be responsible for delay or failure caused by an event outside that party’s reasonable control where the law permits.

Such events may include:

• natural disasters;

• severe weather;

• war or civil unrest;

• transport disruption;

• widespread internet or utility failure;

• government restrictions;

• epidemics or public emergencies;

• strikes not reasonably avoidable; or

• carrier network disruption.

The affected party must take reasonable steps to minimise the effect of the event.

Your statutory rights concerning delayed or undelivered products remain unaffected.

39. Complaints

We aim to resolve customer concerns fairly and promptly.

Complaints should be sent to:

info@fearofgodr.shop

Please provide:

• your name;

• order number;

• a description of the issue;

• the outcome requested; and

• relevant supporting information.

We may request additional information that is reasonably necessary to investigate the complaint.

Submitting a complaint directly to us does not prevent you from exercising any other remedy available under applicable law.

40. Privacy

Our handling of personal information is described in the Privacy Policy published on fearofgodr.shop.

By using the website, you acknowledge that information may be processed as necessary to:

• provide the website;

• process orders;

• collect payments;

• prevent fraud;

• communicate with customers;

• deliver products;

• manage returns; and

• comply with legal obligations.

Privacy enquiries may be sent to:

info@fearofgodr.shop

41. Changes to These Terms

We may update these Terms to reflect changes to:

• the website;

• our products or services;

• business procedures;

• technology;

• payment or delivery arrangements; or

• applicable law.

Updated Terms will be published on fearofgodr.shop with a revised “Last Updated” date.

Changes will not normally apply retrospectively to an order already accepted unless:

• the change is required by law;

• the customer expressly agrees; or

• the change benefits the customer without reducing existing rights.

42. Transfer of Rights

You may not transfer your contractual rights or obligations to another person without our consent, except where applicable law permits the transfer.

We may transfer our rights or obligations only where:

• the transfer does not reduce your consumer rights;

• the receiving party is capable of performing the contract; and

• you are notified where notification is reasonably required.

43. Severability

If any provision of these Terms is held to be unlawful, invalid or unenforceable, that provision will be interpreted or limited to the minimum extent necessary.

The remaining provisions will continue to apply.

44. No Waiver

If we do not immediately enforce a provision of these Terms, that does not mean that we have waived the right to enforce it later.

A waiver relating to one breach does not automatically apply to another breach.

45. Third-Party Rights

Unless expressly stated otherwise, a person who is not a party to the contract between you and fearofgodr.shop has no right to enforce these Terms.

This provision does not affect any right or remedy that exists independently under applicable law.

46. Entire Agreement

These Terms, together with the policies and product information expressly incorporated into them, constitute the agreement concerning your use of the website and purchases made through it.

Nothing in this section excludes liability for fraud or prevents reliance on information that forms part of the contract under applicable consumer law.

47. Governing Law and Jurisdiction

These Terms and contracts formed through fearofgodr.shop are governed by applicable United Kingdom law.

Nothing in this clause deprives a consumer of mandatory protections available under the law applying where the consumer ordinarily resides.

Any dispute may be brought before a court with lawful jurisdiction over the matter. A UK consumer may bring proceedings in the courts of the part of the United Kingdom in which they live where applicable law permits.

48. Statutory Rights

Nothing in these Terms excludes, limits or replaces any right or remedy that cannot legally be excluded or limited.

Where any provision conflicts with a mandatory consumer protection rule, the mandatory rule will apply and the remaining provisions will continue in effect.

49. Contact Information

Questions about these Terms, products, orders, payments, deliveries, returns, refunds or complaints should be sent to:

fearofgodr.shop
Email: info@fearofgodr.shop